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Customer Relationship Management (CRM) Teori dan Praktik Berbasiskan Open Source



I Putu Agus Eka Pratama - Personal Name
Ed.1
658.8
978-623-7131-82-2
658.8
Customer Relationship Management (CRM) Teori dan Praktik Berbasiskan Open Source
Text
Informatika Bandung
2019
Bandung
xxi + 370 hlm; 24 x 16 cm
BAB 1 CUSTOMER RELATIONSHIP MANAGEMENT (CRM), BAB 2 TUJUH FUNGSI CRM DAN IMPLEMENTASINYA, BAB 3 CUSTOMER DATABASE PADA CRM, BAB 4 EMPAT TIPE CRM, BAB 5 CRM DAN TEKNOLOGI INFORMASI, BAB 6 SOCIAL CRM, BAB 7 CRM DAN IMPLEMENTASI E-GOVERNMENT, BAB 8 PRAKTIK : SUGAR CRM, BAB 9 PRAKTIK : VTIGER CRM, BAB 10 PRAKTIK TAMBAHAN : XAMPP LINUX, BAB 11 PELENGKAP : PERINTAH DASAR LINUX, BAB 12 PELENGKAP : LINUX XUBUNTU
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