Detail Cantuman Kembali
Phone Skills For The Information Age
- Bagikan:
CHAPTER 1 COMMUNICATING POSITIVELY, CHAPTER 2 MAKING PHONE CALLS, CHAPTER 3 HANDLING INCOMING PHONE CALLS, CHAPTER 4 HANDLING SPECIAL TYPES OF PHONE CALLS, CHAPTER 5 SERVICING THE CUSTOMER ON THE PHONE, CHAPTER 6 USING PHONE AND PHONE-RELATED EQUIPMENT AND TECHNOLOGY
Dorothy Maxwell - Personal Name
Ed.3
651.73 MAX p
978-0-07-301727-3
651.73
Text
English
Mc. Graw-Hill
2006
New York
v+142 hlm; 21x27cm
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